Shipping policy

We offer different shipping options: DHL, FedEx, Colissimo, and local delivery. Some of those options may not be available for certain types of products (prints, fragile editions, ... ) or certain countries.

Please find below the details of the different carrier options.

DHL Express:

Delivery within 48/72 hours after the dispatch, tracking number, insurance included, and signature required at the delivery.

FedEx Priority:

Delivery within 24/72 hours after the shipping notice, tracking number, insurance included, and signature required at the delivery. 

Colissimo:

Delivery within 2 to 3 days after the shipping notice in France, 3 to 8 days for international shipping, tracking number, and signature required.

Local Delivery:

Delivery in Paris or inner suburbs by secure eco-bike, according to the customer's time slot preferences; signature required. 

COUNTRIES:

We ship worldwide. Depending on the carrier, exceptions might apply for China and Russia.

SHIPPING FEES:

The shipping fees are automatically calculated according to both the weight and volume of the purchase and the address of delivery.

They depend on the carrier. The default carrier shipping fees will display in your cart if you have indicated a delivery address in your account. You can change the carrier when placing an order.

TRACKING:

All our shipping methods offer a tracking of the delivery. As soon as your parcel has been dispatched, you will receive a tracking number for your order. You will also find that tracking number in the order details in your customer account.

Please allow a few hours for the tracking to be effective.

TIME OF DELIVERY:

Orders are shipped from Tuesday to Friday.

Please allow 24 to 72 hours during that period to prepare your parcel for the shipment. That period can be extended for special-size items and in case of preorders.

After your order has been shipped, the delivery period will be from 24 hours to 8 working days, depending on your choice of carrier.

Please note those estimations do not include any delay due to customs inspection.